Install guide
Our apps are not on the App Store or Google Play, so you install them yourself. It takes about five minutes and you only do it once per device. This page walks through every step.
How it works
- 1Buy a subscription here, or redeem a key from an official reseller.
- 2Download the app file from your Downloads page (.ipa for iOS, .apk for Android).
- 3Install that file on your phone using one of the methods below.
- 4Open the app and link this device from your dashboard.
iOS
iOS runs the .ipa file only after a certificate signs it. No computer? Use Direct install or an on-device signer. Both work on every iOS version. AltStore and Sideloadly need a Mac or PC. TrollStore works only on some iOS versions, but it never expires.
Direct install: no computer
ESign, KSign or Feather: no computer, any iOS version
AltStore: needs a computer once
Sideloadly: computer and cable
TrollStore: permanent, only on some iOS versions
“Untrusted Developer” when you open the app
iOS asks you to trust the certificate the first time. Open Settings, find your Apple ID under device management, and tap Trust.
Settings › General › VPN & Device Management › (your Apple ID) › TrustAndroid
Android installs the .apk directly. You only have to allow installs from your browser once.
- 1Open your Downloads page on the phone and tap the APK to download it.
- 2Tap the downloaded file. Android will say installs from this source are blocked.
- 3Tap Settings on that prompt and turn on “Allow from this source” for your browser or file manager.
- 4Go back and tap Install.
- 5If Play Protect warns you about an unknown app, tap “More details” then “Install anyway”.
Reinstalling the app on Android can consume a new device slot. Android does not keep the device identity across an uninstall. Uninstall only when you have to.
Linking your device
There is no email and no login inside the app. You link each device to your account from this dashboard. A key from a reseller is redeemed here first, which adds the subscription to your account.
- 1Open the app. It shows a Link screen with a code and a link.
- 2Open that link, or enter the code on the Link page here, signed in to the account that holds the subscription.
- 3On iOS, tap Allow when Safari offers the temporary Lynx verification profile, then install it from Settings › General › VPN & Device Management. Apple uses it to read the device ID.
- 4Confirm Link this device. Return to the app. It finishes signing in on its own.
The link expired
A link code lasts 10 minutes and works once. Open the Link screen in the app again to get a fresh code.
Troubleshooting
The app closes straight away or says “Untrusted Developer”
The app stopped opening after about a week (iOS)
It says the device limit is reached
Play Protect blocked the install (Android)
The dashboard says this device belongs to another account
I reinstalled the app. Do I lose my subscription?
Still stuck?
Send us the package name, your device model and iOS/Android version, and a screenshot of what you are seeing.
Contact us